Services
VoIP PBX is our primary focus — backed by AI communication, cloud, integrations, and full-stack development.
📞
VoIP PBX & Contact Center (3CX & Yeastar)
Certified implementations: 3CX Advanced and Yeastar PBX Expert. We design end-to-end call flows for enterprises and call centers.
Cloud & on-prem PBX deployment
SIP trunk setup, DID management, failover routing
IVR, auto-attendant, queues, ring groups, call policies
Recording, reporting, monitoring, and optimization
⚙️
Predictive / Progressive Dialers
Dialer logic and call center controls to maximize talk time while keeping abandonment and compliance in check.
Pacing controls, agent state management
AMD / voicemail workflows, transfer to queues
Disposition capture + CRM journaling
Reporting dashboards and performance tuning
🤖
AI Communication & Automation
AI voice agents and call intelligence to improve CX and reduce operational load.
AI voice agent / virtual receptionist
Intent-based routing and automation
Transcription, sentiment, insights
Workflow triggers based on outcomes
☁️
Cloud Infrastructure & DevOps
Secure, scalable deployments across Microsoft Azure, AWS, and DigitalOcean.
Deployment, security hardening, monitoring
High availability and capacity planning
Cloud migration and optimization
Office 365 and Azure administration
🧩
System Integration & n8n Workflows
Connect PBX, CRM, ticketing, and third-party systems with API integration and automation.
REST API integrations and data sync
Automations using n8n
Webhooks and event pipelines
Audit logs and reliable processing
🛡️
Outsourced Technical Support (US Companies)
Hands-on support for Cisco networking, firewalls, Azure, Office 365, and remote infrastructure operations.
Cisco switch and firewall support
Network troubleshooting and optimization
Remote monitoring and maintenance
Documentation and escalation-ready SOPs